Position	Website	Change	Thumbnail
1	icmi.com - Call Center Consulting, Training, Events, and Resources | ICMI.com Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.	3
2	forum.iaug.org - Community for Avaya Users - Powered by vBulletin Avaya Users Forum	0
3	searchcrm.techtarget.com - CRM / Call Center information, news and tips - SearchCRM.com Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship managem...	5
4	supportforums.cisco.com - Cisco Support Community Engage, Collaborate, Co-Create and Share your knowledge by asking and answering questions in the discussion forums, commenting on blogs, rating videos...	0
5	callcenterops.com - CallCenterOps.com ? Call Center Ops CallCenterOps.com ? Call Center Ops - CallCenterOps provides resources and information that will help you to effectively run a call center of any size...	-7
6	ehow.com - eHow | How To Do Just About Everything! | How To Videos & Articles Learn how to do just about everything at eHow. Expert Village is now a part of eHow, adding expert How To videos to eHow, the world	6
7	forums.genesyslab.com - Genesys Discussion Forum	0
8	avayausers.com - Community for Avaya Users - Powered by vBulletin Avaya Users Forum	10
9	blog.newsystemsthinking.com - Tripp Babbitt's Blog	0
10	webopedia.com - Webopedia: Online Computer Dictionary for Computer and Internet Terms and Definitions An online computer dictionary and internet search engine for internet terms and technical support.	11
11	easyerlang.com - EasyErlang Call Center Calculator Call center and help desk staffing, planning and optimization tool using Erlang C modeling	9

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